Redefining HR Through AI at Poonawalla Fincorp

 Poonawalla Fincorp Limited, a leading nonbanking finance company under the Cyrus Poonawalla Group, is setting new standards in HR management by integrating Artificial Intelligence (AI) into its Strategic Business Unit (SBU).

Accelerated Hiring Processes

With the leadership of CTO Salil Hajarnis, Poonawalla Fincorp has drastically shortened recruitment timelines, reducing the offer finalization process by 90%. AI tools ensure seamless automation in document verification and candidate evaluation, achieving significant cost and time savings.

MD and CEO Arvind Kapil stated, “This is just the beginning of our commitment to leveraging AI across all facets of our business.”

AI Innovations in HR

  • Advanced Resume Matching: Faster identification of qualified candidates.

  • Document Automation: Reduces manual errors.

  • Efficient Hiring Workflow: Streamlined with minimal human intervention.

  • Intelligent Job Postings: Ensures precision and efficiency.

  • Real-Time Screening: Enhances decision-making speed.

Enhancing Employee Experience

A WhatsApp-powered AI bot is being developed to resolve employee queries efficiently, fostering a more engaged and informed workforce. This initiative also ensures unbiased, data-driven decisions.

Collaboration with Academia

The partnership with IIT Bombay is a cornerstone of Poonawalla Fincorp’s AI strategy. Dr. Pushpak Bhattacharyya highlighted the collaboration’s role in driving innovative solutions for the financial sector.

By balancing advanced AI technology with a human touch, Poonawalla Fincorp is revolutionizing HR management.


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